PRIVACY POLICY

The privacy policy will explain how our organisation (WPC Supplies) uses the personal data we collect from you when you use our website.

What data do we collect?

WPC Supplies collects the following data:

Personal identification information (Name, email address, phone number, etc.), comments, feedback, product reviews, recommendations and personal profile.
The Internet Protocol (IP) address used to connect your computer to the internet.
Computer and connection information.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How do we collect your data?

You directly provide WPC Supplies with most of the data we collect. We collect data and process data when you:

Place an order for any of our products or services.
Send us a message through the contact form.
Complete the ‘request free sample’ form.
Use or view our website via your browser’s cookies.

How will we use your data?

WPC Supplies collects your data so we can:

Provide and operate the services.
Provide our users with customer assistance.
Process your order.
Email you with special offers on other products and services we think you might like.
Communicate with you (via telephone, email or postal mail) in relation to our products or services, including, but not limited, to resolve a dispute, to confirm orders, to collect money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.
Create aggregated statistical data and other aggregated and/or inferred non-personal information which may be used to provide and improve our services.
Comply with any applicable laws and regulations.

How do we store your data?

WPC Supplies is hosted on the Wix.com platform. Wix.com provide us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your services behind a firewall.

WPC Supplies securely stores your data at our office on databases with security measures and on paper files in locked filing cabinets, where appropriate.

WPC Supplies will keep your personal data for as long as we need it for the purpose it is being processed for. Once this time period has expired, we will delete your data promptly by removing it from our databases and destroying any and all paper copies. This is also subject to outside rules and regulations, for example the Revenue Commission.

Marketing

WPC Supplies would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop WPC Supplies from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us by emailing: info@wpcsupplies.ie

What are your data protection rights?

WPC Supplies would like to make sure you are fully aware of your data protection rights.

Every user is entitled to the following:

The right to access- You have the right to request WPC Supplies for copies of your personal data. We may charge you a small fee for this service.

The right to rectification- You have the right to request that WPC Supplies correct any information you believe is inaccurate. You also have the right to request WPC Supplies to complete information you believe is incomplete.

The right to erasure- You have the right to request that WPC Supplies erase your personal data, under certain conditions.

The right to restrict processing- You have the right to request that WPC Supplies restrict the processing of your personal data, under certain conditions.

The right to object to processing- You have the right to object to WPC Supplies’ processing of your personal data, under certain conditions.

The right to data portability- You have the right to request that WPC Supplies transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights please contact us at our email: info@wpcsupplies.ie

Call: 056 77 58862

Or write to us: WPC Supplies, High Street, Inistioge, Co. Kilkenny, R95 KN26.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

WPC Supplies uses cookies, through our host platform (Wix.com) to improve your experience on our website, including:

Understanding how you use our website
Monitoring and analysing the performance, operation and effectiveness of Wix.com’s platform
Ensuring the Wix.com platform is secure and safe to use.

What types of cookies do we use?

There are a number of different types of cookies, however our website uses:

Functionality- WPC Supplies uses these cookies so that we can recognise you on our website and remember your previously selected preferences. A mix of first-party and third-party cookies are used.
Advertising- WPC Supplies uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. WPC Supplies sometimes shares limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Specifically, our website, hosted by Wix.com uses these cookies:

First Party Cookies: Cookies that Wix have placed on our site.
Third-Party Cookies: Cookies that are placed and used by third parties.

First-Party Cookies:

Strictly Necessary

1. Cookie Name: ForceFlashSite (Duration: Session)

Purpose: When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site.

2. Cookie Name: hs (Duration: Session)

Purpose: Security.

3. Cookie Name: smSession (Duration: Persistent- Two days or two weeks)

Purpose: Identifies logged-in site members.

4. Cookie Name: XSRF-TOKEN (Duration: Session)

Purpose: Security

Functionality

1. Cookie Name: svSession (Duration: Persistent- Two years)

Purpose: Identifies unique visitors and tracks a visitor’s session on a site.

2. Cookie Name: SSR-caching (Duration: Session)

Purpose: Indicates how a site was rendered.

3. Cookie Name: smSession (Duration: Persistent- Two weeks)

Purpose: Identifies logged-in site members.

Third-Party Cookies:

Functionality

1. Cookie Name: TS* (Duration: Session)

Purpose: Security

2. Cookie Name: TS01******* (Duration: Session)

Purpose: Security

3. Cookie Name: TSxxxxxxxx (where x is replaced with a random series of numbers and letters) (Duration: Session)

Purpose: Security

4. Cookie Name: TSxxxxxxxx_d TSxxxxxxxx (where x is replaced with a random series of numbers and letters) (Duration: Session)

Purpose: Security

How to manage cookies

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The WPC Supplies website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

WPC Supplies keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23rd September 2019.

How to contact us

If you have any questions about WPC Supplies’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@wpcsupplies.ie

Call us: 056 77 58862

Or write to us: WPC Supplies, High Street, Inistioge, Co. Kilkenny, R95 KN26.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that WPC Supplies has not addressed your concern in a satisfactory manner, you may contact the Data Protection Commissioner’s office.

Visit: https://www.dataprotection.ie/en/contact/how-contact-us

Contact form: https://forms.dataprotection.ie/contact

Address: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.